The following terms and condition apply as exclusive basis for the order and delivery of products which are ordered by online shopping on Internet. Our activities and deliveries exclusively occur on the basis of these terms and conditions. We do not acknowledge conflicting or divergent conditions of the customer, unless we agreed to them in a written approval.
Until the contract conclusion you go through 4 steps of order:
1. step: selection of products
2. step: show of the shopping basket
3. step: selection of the payment mode, information of the delivery address and approval of the terms and conditions
4. step: transmission of the order by pushing the button "send order!"
As soon as you have run through the order process by giving all the required information and click on "send order" in the 4th step, you give us a definitive offer. The presentation of our products do not represents a binding offer from us. Only the order you are placing for our products is a binding offer. The acceptance of the offer occurs through sending the ordered products. Our automatic email of confirmation does still not represent an acceptance of the offer.
You can recall your contract statement within 2 weeks without indication of reasons by writing (for example letter, fax, email) or by returning the goods. The term begins at the earliest with the agreement to the terms and conditions under the step 3. In order to respect the term it is enough to send the cancellation request or the goods on time. Please address your cancellation request to:
Please send the products to the following address:
Sponser Europe GmbH
Tel. +49 (0) 8382 260 277 0
Fax. +49 (0) 8382 260 277 99
In case of an effective cancellation, both sides have to return the received benefits. If you can not return the received benefits, only part of it or in a bad shape, you have to pay in the according value. This does not apply if the deterioration of the thing is due exclusively to a control like it could have been possible in a retail store. In addition, you can avoid liability for compensation, in which you do not take the thing in use like your property and avoid doing anything what could impair its value. You have to fulfil the obligations to the allowance of payments reimburse within 30 days after sending your cancellation.
You can return the received goods within 14 days after receipt of the goods without indication of reasons by returning the products. The term begins at the earliest goods. In order to respect the term it is enough to send the goods or the request of return in time. Please send the products back to the following address:
Sponser Europe GmbH
In case of an effective return, both sides have to return the received benefits and if necessary drawn uses are to be returned. If the product has been deteriorated, a value substitute can be required. This does not apply if the deterioration of the goods is exclusively due to a control like it could have been possible in a retail store. In addition, you can avoid liability for compensation, in which you do not take the thing in use like your property and avoid doing anything what could impair its value.
Provided that you revoke the contract within 14 days after the product has been received by to the designated receiver and the order value is over € 50, we refund you the costs of the return by crediting your account with the suitable amount. For order values up to € 50, you have to bear the regular return costs, unless the delivery does not correspond to the initial order or the product is damaged. Only unopened products are taken back, unless the product is damaged.
The prices specified in the shop include VAT plus the shipping costs and are given in Euro (€). The cession prices are applied as indicated on the website at the time of the order entrance.
Deliveries in Germany
• As long as nothing different is agreed, the sending costs for the entire order amount to € 3,95 (plus € 7,50 for cash on delivery fees).
• Orders with a total value exceeding € 50,00 are free of delivery costs
Sending costs of € 3,95 will be charged to the customers who profit of special conditions. These costs will be displayed on the order summary.
Deliveries to Benelux (Netherlands, Belgium, Luxemburg)
• As long as nothing different is agreed, the sending costs for the entire order amount to € 7,50.
Cash on delivery orders are not possible.
Deliveries to all other countries
• The client will be previously informed about the delivery costs. Cash on deliveries orders are not possible.
Delivery inside of Germany
• The cashing up occurs by automatic debit transfer system, prepayment, credit card or cash on delivery
Delivery outside of Germany
• The cashing up occurs only by credit card or prepayment.
• The purchase price is due without deduction after invoicing or at product delivery.
Delivery inside of Germany
• We will do our best to deliver the order within 1 to 3 working days following the order entrance.
Delivery to Benelux
• We will do our best to deliver the order within 3 to 5 working days following the order entrance.
Delivery to all remaining countries
• According to agreement
• A delay of delivery can not be a reason for any compensation requirement.
• We are entitled for part deliveries. Sending costs of subsequent deliveries will not be charged.
The products remain unrestrictedly property of the company Sponser Europe GmbH pending entire payment.
In case the product is presenting a defect, the consumer can require compensation (repair of the defect or replacement). If compensation fails, the consumer can withdraw from the contract or reduce the purchase price.
We also have to explicitly point out that due to different interpretations and case law of the control agencies in the different countries, we can not give any guarantee as of the legal compliance of our advertising texts. These are drawn according to the best knowledge and belief, but the publication of formulations taken from the Sponser homepage or from the product info sheets is only made at own risk.
Download of programs and data are made at your own risk. Sponser Europe GmbH can not be responsible for eventual damages caused by calling or downloading data (e.g. viruses).
The Internet pages of Sponser Europe GmbH point to other Internet pages (links). Sponser Europe GmbH does not have any influence on the current and future configuration and content of the linked pages. Consequently, Sponser is not responsible for their content and does not take over any guarantee. The connections to other websites are only provided as additional services for the visitors of our Internet pages.
The content of the Sponser Europe GmbH Internet pages are property of Sponser Europe GmbH. The information may be downloaded or printed out exclusively for private use.
A largest use is only permitted with a formal and written permission of Sponser Europe GmbH.
Of course your personal data remain confidential and are handled responsibly by Sponser Europe GmbH. The data needed for the order transaction are processed and stored in conformity with the ruling data protection laws. If it is a necessity to handle the order, the data are passed on to connected companies as well as to third ones which are online companies for order transactions.
Saferpay ensure a secure shopping in Internet thanks to a SSL encoding.
Should you at any time come to disagree with your personal details being stored, or should they have become inaccurate, upon receiving a corresponding notification we will have them removed. Upon request, you will be given access to all your personal details that we have stored. Should you have any questions regarding collection, processing or use of your personal details please contact us by email or by phone 08382 260 277 0.
All offers are non-binding and non-committal. Sponser Europe GmbH reserves explicitly the right to change, complete or delete part of the pages or the complete offer without any special announcement as well as to suspend temporarily or definitively the publication.
The regulations of the German right apply. The legal domicile is Lindau.